Gillian
McCreadie

Who I help

Owner-managed businesses. Sole traders. Partnerships. LLPs. Limited companies. Professional services.

How I help

Annual financial statements. Corporation tax returns. VAT returns. Bookkeeping services. Management accounts. Cloud-based accounting support.

Sectors/ support

Retail, Leisure & Hospitality. Construction & Property. Healthcare.

“I strive to build strong, lasting professional relationships”

Gillian McCreadie is a highly skilled Business Advisory Senior Manager based in our Glasgow office. In her role, she oversees, manages, and supports a dedicated team in delivering a wide range of services, while fostering and maintaining long-lasting relationships with clients. With a sharp focus on project management and deadline compliance, Gillian ensures that her team operates efficiently and effectively. She achieves this through streamlining and refining internal processes, which optimises workflows and enhances productivity across the department.

Gillian is not only responsible for operational efficiency within the team but also the strategic allocation of resources. By setting up systems that meet compliance and reporting deadlines, she guarantees that her team can provide clients with high-quality service, every time. Her emphasis on building trust ensures that both clients and colleagues can rely on her for sound advice and guidance, reinforcing her reputation as a trusted advisor in the field.

Building Trust with Clients

“For all my client engagements, my goal is to build a foundation of trust that can be sustained over time. When you have that trust, clients know they can contact us for anything, no matter the query. I want them to feel that we’re an extension of their team—professional yet personal in our approach.

Providing quality service is non-negotiable. My clients need to feel valued and confident that they can rely on me for the best possible advice, backed by sound technical knowledge. I aim to be available and responsive, offering guidance that supports their business goals.”

Client Success is My Motivation

“What drives me is helping clients reach a better place—watching their businesses thrive because of the advice and support we’ve provided is incredibly rewarding. Seeing their journey and knowing that we played a part in their success is why I love what I do.”

Leveraging Technology, Maintaining Connections

“Technology has undoubtedly transformed our industry. It’s allowed both us and our clients to refine processes, create efficiencies, and save time, which lets us focus on more strategic advising. That said, I still see tremendous value in meeting clients face-to-face to build on those important relationships. You can’t replace the human connection.”

Supporting Clients in Tough Times

“Industries like retail, leisure, and hospitality are particularly challenging right now with the current economic environment. When times are tough, clients rely on us even more. We must be there to support them through difficult periods, providing both strategic advice and a shoulder to lean on.”

Living AAB’s Values

“The values at AAB deeply resonate with me. The focus on investing in people and nurturing talent is so important. When you get that right, everyone benefits—clients, colleagues, and the business as a whole. I’m also proud to be an active member of the ACCA Global Council, which allows me to stay connected to our local and global accounting communities. It’s a great opportunity to collaborate with others in my sector, and it helps ensure that I’m bringing fresh insights and value to both my team and our clients.”

A People Person at Heart

“I’m a people person at heart—I love working closely with clients and my colleagues. I strive to build strong, lasting professional and personal relationships. I’ve often been the go-to person for both clients and colleagues when they have an issue or problem that needs solving, and I’m always ready to help. As a colleague, I’m passionate about mentoring and supporting the growth of others. It’s important to me to take the time to listen, to understand where I can help them develop their skills and advance their careers. Seeing colleagues progress is a huge part of what motivates me.”

Breaking Accountant Stereotypes

“One of my pet peeves is the stereotype that accountants are boring, middle-aged men in suits, or ‘bean-counters.’ The truth is, no two days are ever the same in this job. Being part of the ACCA Global Council has shown me how diverse and dynamic our profession really is. I’ve met accountants working in a wide range of industries and sectors, from some of the world’s most well-known brands. We’re anything but boring.”