The Future of Hospitality: Leadership Insights on an Evolving Industry

Join us for an interactive panel session featuring influential leaders from across the hospitality ecosystem – from tech innovation to ethical sourcing to legal frameworks – as they explore how the industry is being reshaped at every level.

We’ll hear from Dan Brookman, CEO of Airship and Toggle, whose platforms have revolutionised how hospitality brands drive loyalty, personalisation, and commerce. With over 30 years of experience, from venue ownership to leading a 600% SaaS scale-up, Dan offers real-world insight into what it takes to build tech that truly supports operators.

Holly Kragiopoulos, Co-founder and CEO of B Corp certified North Star Coffee, brings a powerful perspective on sustainability and purpose-driven business. A licensed Q Grader and long-time advocate for ethical sourcing, Holly has built North Star into a respected B2B, B2C, and retail brand that proves values and growth can go hand in hand.

Felicity Tulloch, Partner and Head of the Leisure Team at Kuits Solicitors, completes the panel with her legal expertise. Recognised as a ‘Leading Individual’ in Legal 500, Felicity has worked on some of the North’s most high-profile licensing matters. Her team is the only Tier 1-ranked leisure legal team in the Northwest. With over 15 years of experience helping shape Manchester’s night-time economy, she brings a critical lens on regulation, compliance, and the frameworks that underpin successful hospitality ventures.

This highly interactive session will feature live audience Q&A and open discussion – designed to inspire new thinking and collaboration across disciplines. Whether you’re an operator, tech founder, legal advisor, or brand strategist, this is your chance to connect with the minds shaping the future of hospitality from every angle.